Air France allows passengers to bring their assistance dogs into the cabin for free. The dog must behave in an appropriate manner that maintains safety for all passengers. This means no excessive barking, growling, or jumping up at people or other animals. If your assistance dog behaves inappropriately, the airline may transfer the dog to the cargo hold or refuse to transport the animal altogether.

Read more about Air France’s service animal policies here.

 

In the Cabin

  • Your dog’s role must be easily identifiable with a tag or harness.
  • Your dog must fit in front of your seat and cannot obstruct the aisles. It cannot sit on a passenger seat.
  • It does not need to be muzzled, but a leash is required at all times.
  • You must be able to provide proof of the animal’s role.

 

Air France Policies for Service Animals

Air France allows the transport of psychiatric assistance animals. If you have an accessibility need that requires you to have your dog with you on flights, it may travel with you in the passenger cabin provided you have the necessary documentation. Review the Department of Transportation’s criteria for psychiatric assistance animals to make sure your pet can travel without issue  There are no fees associated with this service on flights between the U.S. and France and flights that connect.

 

Travel Application for Service Animals

In order to use this service, you must:

  • Complete and sign the application form.
  • Send this form and the required documents to Air France no less than 48 hours in advance of your flight departure.
    • saphir.medicaldesk@airfrance.fr if you live in the United States, or
    • fr@websupportairfrance.com if you live in France or another country (outside of the United States)

Keep the application form and the documents listed inside the form on your person.

Although the deadline for this document to be submitted is at least 48 hours prior to takeoff, the airline recommends getting the various documents organized in advance for additional ease.

Find more information about Air France Pet Policies.