In Frontier’s travel guide for special services and passengers with disabilities, you will find the Frontier Airline service animal policy. This airline’s policy operates within the parameters of federal regulations and industry practices. However, always make sure airline policies are consistent with your rights and responsibilities for traveling with a service animal. Read on for specifics about Frontier’s service animal policy.
Frontier Airlines Service Animal Policy
Frontier Airlines welcomes service dogs with a service canine vest, harness, cape and/or backpack, as well as your dog’s identification card. Be prepared to explain what tasks the dog provides and what training it has received. Service animals in training are also welcome as long as they are accompanied by a certified trainer. Smaller service animals may sit in the passenger’s lap.
Emotional support animals are no longer permitted to travel as service animals on Frontier flights.
Frontier Airlines Service Animal Requirements
You must complete the Department of Transportation’s Service Animal Air Transportation form in order to travel with a service animal with Frontier. Download a copy of that form and upload your completed form here up to 48 hours before your flight. If you book a flight within 48 hours before departure, then you will bring a physical copy of the completed form to a Customer Service Agent at the airport.
Service Animals and Prohibited Behavior
Your service animal must be properly harnessed for the duration of the flight. This may be a collar, leash or guide dog harness. The service animal may sit at your feet, but it may not sit in the aisle or in another seat. If the animal is small enough it may sit on your lap, as long as it does not spill over into another passenger’s seat. Larger service animals may sit on the floor at your feet. If you are traveling with a service animal, you may not be seated in an emergency exit row.
The behavior of your service animal will be assessed at the airport by Frontier personnel to ensure the safety of all passengers. The airline reserves the right to refuse to accommodate an animal in the cabin if credible proof of service and training is not available, or if the animal is considered aggressive or disruptive.
Other Types of Pet and Animal Travel with Frontier Airline