Boston Logan Airport Service Animal Policies

Assistance animals are welcome to travel with passengers who have disabilities. Certain exemptions are provided to these animals, but some rules and restrictions still apply. To determine if your dog qualifies to be certified as a Psychiatric Service Dog and can be accepted as such for air travel, you can visit Pettable’s PSD service.

Boston Logan Airport Pet Relief Areas

Logan Airport boasts eight animal relief areas, most of which are outdoors and before security. Each terminal has its own pet relief area (Terminals A, B [x2], C, and E), which is located just outside the upstairs arrivals platform. There are three post-security relief areas at BOS airport, located in Terminal E near Gate E7, Terminal B near Gate B29, and Terminal C near Gate C20. To that end, the Boston Logan Airport pet policy requires that all animals—other than working dogs on a leash—are kept inside their carriers except when going through security and using this station.

BOS Airport Pet Cargo Locations

If your dog is too large to fly in-cabin, it will most likely travel as pet cargo, though some airlines still permit pets to fly as checked baggage. (Pets that fly as checked baggage are processed at the airline counter on departure and at excess bag claim upon arrival.) Most airports have auxiliary cargo facilities for pet parents to use.

If your pet is traveling as cargo, BOS airport pet policy will have you visit the cargo facility associated with that airline. There is no shuttle service to and from the cargo terminal, but there is ample parking space by each building. This terminal is not connected to the main airport building, but it is part of the airport grounds—walking is discouraged but possible.

Below, we have listed essential location and contact information for each BOS airport pet cargo facility. Use this map to figure out exactly where you need to go.

Main Cargo Facility
122 Harborside Drive
Building 62
Boston, MA 02128

Southwest Airlines Cargo
112 Harborside Drive
Building 63
Boston, MA 02128

Alaska Air
Alaska Air Cargo
112 Harborside Drive
Boston, MA 02128

Delta Cargo
152 Harborside Drive
Building 56
Boston, MA 02128

American Airlines
American Airlines Cargo Facility
142 Harborside Drive
Building 58
Boston, MA 02128

Lufthansa Cargo Facility
122 Harborside Drive
Boston, MA 02128

More About BOS Airport Pet Policy

When planning a trip through Logan Airport, we recommend understanding the nature of the pet relief areas. Though conveniently located, each is situated in a loud, busy section of sidewalk and very close to traffic. The BOS airport pet policy includes no rules for choosing your pet relief area. You are not restricted to your terminal’s area. If your furry friend is easily scared by loud noises and movement, these pet relief areas will be intimidating. We recommend the Terminal A location if your animal does not like loud noises—it experiences the least amount of vehicle traffic. If your dog can only pee on real grass, try Terminal C.

BOS pet policy requires all animals to be kenneled while in the airport—unless they are going through security or using the indoor relief station. We recommend knowing the location of the closest pet relief area as soon as you touch down. BOS airport has post-security pet relief areas in Terminal C by Gate C20, Terminal E by Gate E7, and Terminal B by Gate B 29.

With the relative lack of indoor relief areas, BOS isn’t going to top anybody’s list for most pet-friendly airport. Still, the outdoor relief areas are convenient and the indoor station is centrally located, allowing you to get a pet quickly and efficiently outside after a flight.