Jacksonville Airport Service Animal Policies

Assistance animals are welcome to travel with passengers who have disabilities. Certain exemptions are provided to these animals, but some rules and restrictions still apply. To determine if your dog qualifies to be certified as a Psychiatric Service Dog and can be accepted as such for air travel, you can visit Pettable’s PSD service.

Jacksonville Airport Pet Relief Areas

There are two JAX pet relief areas, making this a relatively pet-friendly airport for its size. One of the relief areas is located outside baggage claim on the south side of the terminal, which the other is inside and post-security. This layout provides options for all pet parents, whether you’re heading to departures or arrivals.

If you’re flying through Jacksonville International Airport (JAX), then it’s likely that you’re heading on vacation. The Jacksonville Airport pet policy makes bringing your pet on vacation just a bit easier. With several pet relief area options and a relatively lenient JAX pet policy, this is a great airport for pet travel.


Jacksonville International Airport Pet Policy for Cargo

Shipping your pet as cargo is be a cost-effective option for transporting your pet. When you’re flying into JAX, however, you’ll want to keep an eye on potential heat waves. Airlines won’t fly pets as cargo or checked baggage if the temperature is above 80 degrees Fahrenheit. Check the weather ahead of time whenever you travel through JAX.

Cargo is a wonderful option for pet parents who need to ship unaccompanied animals. The Jacksonville Airport pet policy requires owners to collect their animals at cargo facilities just outside the main terminal building.

American Airlines
13820 Thomas Imeson Drive
Jacksonville, FL 32218

United Airlines
13824 Thomas Imeson Building 1
Jacksonville, FL 32218

Delta Cargo
1 (800) 221-1212
13906 Thomas Imeson Drive
Jacksonville, FL 32218


More About the JAX Pet Policy

For some animals, the airport is actually a workplace. K9 units work with police and security, and service dogs work with disabled individuals. JAX pet policy is that any animal who is not in a K9 unit or working as a service animal must remain in their carriers while in the terminal. If they are service animals, they can remain on a leash. This rule helps maintain a calm environment for animals who work in the airport.

If you have chosen to fly your pet as checked baggage, you will need to check in at the airline desk. Be sure to follow all airline guidelines for flying animals as checked baggage. Any ticketed pets that are riding in the cabin will need to go through security. When it’s you and your pet’s turn to go through the security screening process, place all your items on the conveyor belt and remove your pet from its carrier. You will either walk or carry your animal through the metal detector. Follow instructions from the agents on duty for a quicker process.

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