Phoenix Sky Harbor Service Animal Policies

Assistance animals are welcome to travel with passengers who have disabilities. Certain exemptions are provided to these animals, but some rules and restrictions still apply. To determine if your dog qualifies to be certified as a Psychiatric Service Dog and can be accepted as such for air travel, you can visit Pettable’s PSD service.

Phoenix Sky Harbor Pet Relief Areas

Sky Harbor has eight pet relief areas for animals to stretch their legs, drink water, and take bathroom breaks during their trip. There are four pre-security options. The Paw Pad is on Level 1 of Terminal 3, and the Bone Yard is on the west side of Terminal 4. Animal relief areas are also located near the PHX Sky Train stations—East Economy Park & Bark is near the East Economy parking garages, and the Park ‘n Play is on the northwest corner of the 44th Street PHX Sky Train Station. The Phoenix Airport pet policy allows all dogs to utilize these outdoor facilities regardless of size, breed, and if they are traveling.  

Sky Harbor also has four post-security animal relief areas. These options are located in Terminal 3 and Terminal 4. Phoenix Sky Harbor pet policy requires that all animals be in carriers while inside the airport. The only exceptions are service animals, when passing through security, or when using one of the airport’s pet relief areas.

PHX Airport Pet Cargo Locations

If your dog is too large to fly with you in the cabin, he will likely need to travel as pet cargo. This process is different from flying as checked baggage, which is becoming less frequent. If you are able to fly with your pet as baggage, it will be processed at flight check-in when departing and at the excess baggage claim upon arrival. Whether by cargo or checked baggage, you should also consider the weather forecast. If the temperature goes above 85, it may be unsafe for your pet to fly in the cargo hold.  

If your pet is traveling as cargo, Phoenix Sky Harbor pet policy will require you to collect him at an airline-specific cargo facility. Cargo facilities at Phoenix Sky Harbor are relatively removed from the rest of the airport. There is no shuttle service to cargo buildings, so it is essential to arrange private transportation.  

Below, we have listed necessary location and contact information for each Phoenix Airport cargo facility. 


American Airlines and US Airways Cargo
1251 S 25th Place
Suite 34 Building C
Phoenix, AZ 85034

Delta Airlines Cargo
1227 S 27th Street
Phoenix, AZ 85034

United Airlines Cargo
Main Cargo Facility
1337 South 27th Street
Phoenix, AZ 85034

Southwest Airlines Cargo
1251 S 25th Place 
Suite 16
Phoenix, AZ 85034


More Phoenix Sky Harbor International Airport Pet Policies

Phoenix Sky Harbor is one of America’s most pet-friendly airports. With several pet relief areas scattered throughout, dog owners will not have a problem locating the nearest animal relief station. However, the post-security pet relief areas are relatively small, accommodating just one or two dogs at a time. The PHX pet policy requires all dogs, with the exception of service animals, to be in carriers during their time at the airport. Though you may be within sight of a pet relief station (in line or en route), you cannot let Fido out of the cage—no matter how much he wants to stretch his legs.  

When picking up a dog who has traveled as cargo, note animal-friendly public spaces near the facility. According to Phoenix Sky Harbor pet policy, you cannot let your dog out of the cage while in the cargo facility, but as soon as you step through the doors, feel free to let him out to enjoy the Arizona sunshine.  

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