Most airlines will allow passengers to bring their registered service animals to assist passengers during travel, and Air Canada is no exception. You can bring your service dog into the cabin for free in addition to other carry-on luggage. In compliance with Canadian Air Transportation Regulations, registered service dogs may ride with passengers at their feet in the cabin. Just be sure that when traveling with a service dog that you alert the airline 48 hours in advance of your travel and arrive at the airport one extra hour ahead of the generally recommended arrival time.
To register your service animal for the flight or to request additional floor space, get in contact with Air Canada Reservations.
Where Your Service Animal can Ride
Passengers with visual impairments can ride in the Air Canada Signature Class cabin with their service dog/seeing-eye dog as long as the animal rides under the footstool/seat throughout the flight.
In the Cabin
- Passengers with visual impairments can ride in the Air Canada Signature Class cabin with their service dog/seeing-eye dog
- Your animal must ride under the footstool/seat throughout the flight
- The animal may NOT sit on a passenger seat.
- Out of consideration for other passengers, the airline requests that you bring a muzzle to be used if necessary.
If you require additional floor space to accommodate your service dog, you must notify the airline at least 48 hours ahead of departure. For some destinations, you’ll need to let them know 72 hours in advance.
Emotional Support Dogs and Psychiatric Service Animals
If your dog is not assisting with a physical need, it can still accompany you as long as it remains harnessed at all times and you have the necessary supporting documentation. For a list of full requirements needed for traveling with your emotional support or psychiatric service animal, visit Air Canada’s official service animal page.
Find more information about all Air Canada Pet Policies.